simonettimediaNov 7, 20232 minHow does the recent reboot of “Frasier” tie into “customer service”? Frasier’s character has its roots from the popular 1990’s tv series “Cheers”, based on a Boston bar, where “everybody knows your name”....
simonettimediaAug 7, 20232 min"How did you hear about us"?“How did you hear about us”? Since the birth of advertising, business owners/marketers have been struggling to determine what platform in...
simonettimediaAug 3, 20231 minAre employees acknowledged in consumer surveys? If not, read on..........Customer Surveys: Seems like after every time we pay for a service, we’re asked to comment on the service provided and the staff that...